Payment, Returns, and Warranty

Payment and Return Policy

We want to make your shopping experience with us a pleasant one. We will do our best to make sure that you receive the correct product in a timely manner. The following is our general policy concerning product shipping, returns and exchange.

Payment Information

We accept purchase orders, checks, VISA, MasterCard, American Express, Discover and Paypal as a form of payment. During processing, we will verify your billing and shipping address. Please be sure that you enter your information accurately.

Shipping

Shipping is through Federal Express, United Parcel Service or United States Postal Service. Please provide a physical address for shipping. We are not able to ship to a PO Box.

Tax

Idaho Resident: Sales tax is added, unless proper documentation for your exempt status is provided. This is required by the State of Idaho.

California Resident: Sales tax is added, unless proper documentation for your exempt status is provided. This is required by the State of California.

United States Customers: Please provide your organizations Tax Identification Number or tax-exempt status as described in IRC Section 501 (c )(3) of the Code.

Order Fulfillment:

Typical order fulfillment is approximately within 2-3 weeks from your order date. Some of our items are considered specialty items, and as such the products listed on our website are subject to change or may be discontinued by our vendor without notice. A sales representative will contact you within 48 hours if your order has changed. If you require expedited shipping, please contact our office at (800) 429-3110, so we can try and accommodate your request. <strong>If you need delivery outside the continential United States, please contact us for shipping costs. We do not ship to PO Boxes. 

Special Note:

Your order may contain items that are shipped from different warehouses. They may NOT arrive at the same time.

Return Policy:
To return a product, you must first obtain a Return Merchandise Authorization ("RMA") number from PCS Edventures!.com. To receive an RMA number, contact PCS Edventures!.com at (208) 343-3110 within fifteen (15) business days of your receipt of product. Returned items must be received by PCS Edventures!.com within thirty (30) calendar days after issuance of the RMA number or the return right will be forfeited and the RMA number becomes null and void.

All returned items must be returned postage prepaid and insured by you, in original packaging, in "as-shipped" condition, unopened and with all parts, accessories, and written materials included.

Depending on circumstances, some returns will be subject to a thirty percent (30%) restocking fee. There may also be a product damage or missing-item fee in an amount determined by PCS Edventures!.com for any product that is damaged, or is missing the original box, contents, accessories, and/or manuals (i.e., any product not in "as-shipped" condition).

These fees will apply unless the item was defective or damaged when shipped, you received the wrong item, or the fee is prohibited by law.

If you paid by credit card, you authorize PCS Edventures!.com to debit your credit card for the amount of any fees required by PCS Edventures!.com pursuant to this Return Policy.

PCS Edventures! Warranty Information

1. LIMITED WARRANTY. PCS guarantees our products with a lifetime limited warranty against material or workmanship defects and will accept any defective item for refund or exchange. Unused or defective merchandise may be returned within 30 days after purchase for an exchange. THIS IS THE ONLY GUARANTEE OR WARRANTY YOU GET FROM PCS RELATING TO THE PRODUCTS AND SERVICES YOU PURCHASE OR RECEIVE FROM PCS. PCS MAKES NO OTHER, AND EXPRESSLY DISCLAIMS ALL, REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER IN WRITING, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. EXCEPT AS OTHERWISE COVERED BY THE LIMITED WARRANTY, PRODUCTS AND SERVICES PROVIDED BY PCS ARE PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND BY PCS. Manufacturers of non-PCS branded products may provide other warranties, if any, provided by those manufacturers.


2. Exclusivity of Remedy; Limitation of Liability. YOUR SOLE AND EXCLUSIVE REMEDY, AND PCS' SOLE AND EXCLUSIVE LIABILITY, FOR ANY BREACH OF WARRANTY SHALL BE YOUR RIGHT TO RECEIVE A REPLACEMENT PRODUCT. IN NO EVENT SHALL PCS BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOSS OF BUSINESS, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR SHALL THE AGGREGATE LIABILITY OF PCS, WHETHER IN CONTRACT, WARRANTY, TORT, PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE PURCHASE OR USE OF ANY PRODUCTS EXCEED THE PURCHASE PRICE OF THE PRODUCT. ANY LEGAL ACTION AGAINST PCS FOR BREACH OF THESE TERMS OF SALE, INCLUDING ANY WARRANTIES, MUST BE INSTITUTED WITHIN ONE YEAR AFTER DELIVERY OF GOODS.

3. Governing Law. The warranty terms are governed by the laws of the State of Idaho and the state and federal courts of Idaho.